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System Wide Trust Contagion Effect
Trust is integral in any service industry, especially in the consumer-oriented field of aviation. The first step of this research is the reorganization of the importance of trust. To understand its importance on the ...
Consumers’ Trust in Pilots Based on Pilot’s Preference for use of Breathalyzer in the Cockpit
Trust has been studied across disciplines for years, with the focus looking at trust between individuals, between individuals and organizations, and between organizations (Lee & See, 2004). Establishing trust between ...